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Revocation policy

Right of revocation

You have the right to revoke this contract within fourteen days without stating reasons. The time limit for revocation shall be fourteen days from the day on which you, or a third party specified by you, who is not the carrier, takes possession of the goods. In order to exercise your right of revocation, you must contact us (Autohaus J. Wiest & Söhne GmbH, Hilpertstr. 6, 64295 Darmstadt, Telephone 06151 864 329, Telefax 06151 864 327, e-mail: informing us with a clear declaration (e.g. a letter sent by post, telefax or e-mail) of your decision to revoke this contract. To do so, you can use the attached sample revocation form which, however, is not mandatory. In order to observe the time limit for revocation, it is enough to send us the notification of your exercising of your right of revocation prior to the expiry of the time limit for revocation.

Consequences of revocation

In the event of your revoking this contract, we are obliged to refund all payments received from you, including the shipping costs (with the exception of additional costs arising from the fact that you have chosen a mode of shipment other than the more economical standard shipment offered by us), without delay and, at the latest, within fourteen days of receipt of notification of your revocation of this contract. For refund payments, we use the same payment method you used for the original transaction, unless expressly agreed otherwise with you; in no event will you incur charges for this refund. We can refuse to make a refund until such time as the goods have been returned to us or you have provided proof that you have sent the goods back, whichever be the sooner. You must return or hand over the goods without delay to Autohaus J. Wiest & Söhne GmbH, Riedstrasse 5, 64295 Darmstadt, in every event within fourteen days at the latest, from the day on which you informed us of your revocation of the contract. The deadline will be deemed to have been met when you dispatch the goods prior to the expiry of fourteen days. You shall bear the immediate costs of the return shipment of the goods. You must only bear any loss of value of the goods when this loss of value is the result of your handling the goods in a manner other than that necessary for inspection of the nature, properties and function of the goods.

You can use the sample revocation form to exercise your right of revocation, but this is not mandatory.

Sample revocation form

[If you wish to revoke the contract, please complete this form and return it to]

Autohaus J. Wiest & Söhne GmbH, Hilpertstr. 6, 64295 Darmstadt, Telefax: 06151 864 327, E-Mail:

I/we (*) revoke the contract for the sale of the following goods (*)/the provision of the following services (*) concluded by me/us (*)

  • Ordered on (*)/received on (*)
  • Name of consumer(s)
  • Address of the consumer(s)
  • Signature of consumer(s) (only for paper-based notification)



(*) Delete where applicable

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